Careers at GTT

“For my (almost) two years’ experience in GTT, I have come to value many things about the company. I really value the opportunity to take ownership of my tasks and as well the company work-from-home policy as this brings me the flexibility I need to balance between my work and family. But most of all I value my team and my managers. I don’t have enough words to express my gratitude for the dedication and efforts they put into our wellbeing.

​I’m excited about my role. It is crucial to the sales organization and, as I’m a person who is all about following the rules, I think it suits me really well. In sales administration, we maintain strict policies for all the processes we own and I like being part of their evolution and transformation now with incorporating AI.”

“Over the past nine months at GTT, I’ve had the opportunity to support a diverse mix of high‑profile, high‑demand customers, and it’s been an incredibly rewarding experience. Every day brings something new to learn, and this role challenges me in all the right ways. Simply put, this job doesn’t disappoint.

What truly sets GTT apart from most companies is the culture it has built. Collaboration, trust and support are embedded within the company’s culture, and it shows within every employee interaction. The teamwork here is remarkable. When something needs to get done, we work together as one team and make it happen, putting our customers first.

The flexibility of working from home has also helped me stay productive while maintaining a healthy work/life balance. But what I value most are the relationships: supportive managers and amazing account teams who empower me to be successful in my role. Together, we provide a meaningful impact for our customers by ensuring they feel heard, supported and confident in the services that we provide.

Even in my short time with GTT, I’ve been given incredible opportunities to grow and improve my skills by taking on new challenges. I’m proud to be part of this journey, and excited for what lies ahead.”

“Working at GTT has been a truly exciting experience. It’s given me the rare opportunity to operate as an American based in Bulgaria, while collaborating closely with an exceptional team in the UK. That international dynamic has been one of the most rewarding aspects of my journey here, as it is constantly challenging me to grow and learn from diverse perspectives and approaches.

I began my career at GTT as an Incident Manager, where I developed a solid foundation in managing high-pressure situations and supporting customers during critical events. Transitioning into the Service Manager role allowed me to deepen customer relationships, gain a fuller understanding of their solutions and provide strategic guidance to reduce downtime and enhance performance. That evolution has been both professionally fulfilling and impactful for the clients I serve.

What stands out most to me is the culture. I’ve built meaningful relationships across teams and genuinely enjoy the people I work with. There’s a strong sense of support and camaraderie, which makes even the toughest challenges feel like shared accomplishments.

On a personal level, I’ve deeply appreciated GTT’s flexibility in supporting my work-life balance. It’s enabled me to thrive not only in my role, but also as a partner and father to two daughters, something that means a great deal to me.

I’d highly recommend GTT to anyone who values international collaboration, a supportive culture and the opportunity to grow both professionally and personally.”

“I have been with GTT for 14 years, managing one of our largest customers and billing relationships. Over this time, I’ve found my greatest joy in being a customer advocate, making sure our clients feel heard, supported and successful. 

I’m proud to have earned President’s Club honors in both 2017 and 2021, and while those moments were exciting highlights, what keeps me here is much deeper. I truly believe in our company, and I know the people here have my back.

The relationships and teamwork matter most to me. I love working with my manager and our incredible account team; together, we support each other and make a real impact for our customers. That collaboration, combined with a shared belief in our mission, is what makes GTT feel like home.”

“In just one year at GTT, I have experienced the most transformative period of my 14‑year career in technology, telecommunications and cybersecurity. As an Enterprise Account Director supporting some of our largest and most strategic customers, I’m focused on driving growth, strengthening partnerships and ensuring our clients consistently receive world‑class support.

Stepping into a new role can be daunting, especially without the right enablement, but from day one I’ve felt genuinely supported and set up for success. What stands out most about GTT is the culture. When you have an idea, you’re encouraged to raise your hand and help bring it to life. Leadership listens, embraces innovation and invests in the people who drive the business forward. Our broader ecosystem (Solution Architects, Customer Success Managers, Business Development Representatives, and others) is incredibly collaborative and committed to customer success.

Even more impressive, every commitment made to me during the hiring process has been honored. That’s rare. Leaders at every level recognize excellence, celebrate wins and reward performance in ways that create a motivating, positive environment.”

“I joined GTT straight out of university with a background in teaching and retail, and no experience in finance or Collections. I was drawn to the role by the opportunity to use my German skills and be part of a global company where I could grow a career. I never saw myself in finance. When asked “why finance?” in my interview, I said, “It’s like learning another language, and I already know a few!”

​Starting as a Collector for the DACH region, I was promoted to Senior Collector after 18 months, then Team Leader on my second anniversary. Over the next four years, I led the team while sharing what I’d learned about rapport, problem-solving and decision-making, and also exploring process improvements.

​That curiosity led to my current role as Process Improvements Leader. Today, I work with all four global Collections teams to review, document and enhance our processes. I collaborate across departments to understand where our processes align or differ, and how we can work better together.

No two days are the same, and I thrive on that. What’s consistent is the passion people bring to their work. GTT has trusted me to grow beyond my original role, recognized my effort and results, and empowered me to and contribute in meaningful ways.”

“I truly enjoy being part of GTT because of the inspiring culture we’ve built together. Collaboration, trust and support are part of how we work every day. 

The flexibility of working from home allows me to stay productive while keeping a healthy balance, and the great teamwork assures me that when something needs to get done, we all come together as one team to make it happen.

Most importantly, GTT has given me amazing opportunities to grow and develop as a professional, encouraging me to learn and take on challenges. I’m proud to be part of this journey and excited about what’s ahead.”