PROFESSIONAL SERVICES
Remove the Complexity from Your Network Solutions
In today’s constantly evolving digital world, enterprises need to adapt rapidly to stay relevant. Transforming your network is no easy task! Our Professional Services team are here to help.
Industry-Grade Customer Engagement & Technical Ownership
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PRINCE2
ISO 20000:2011
ITIL
Professional Services Portfolio
Projektleitung
Establishing a governing project methodology. Your Project Manager ensures the successful deployment of your complex solutions with well-defined milestones along the way. Identifying risks and adapt to your changing needs, ensuring successful and timely installation
Technisches Management
Working as an extension of your internal technical team. Your Technical Manager provides a consultative approach, throughout the lifecycle of your deployment. They guide, design and plan for your current and future services and network requirements
Dienstleistungsverwaltung
Responsible for monitoring and reporting on your network performance against SLAs. Your Service Manager is your advocate within GTT. We proactively identify areas for improvement to optimize your business operations. Establishing governance and service management principles
Management von Kundenvorfällen
Providing resource designated specifically for you. Your Customer Incident Manager takes the lead in resolving incidents. Managing your critical implementation requests, identifying and tracking any operational post-mortem activities to prevent reoccurrence
Programm-Management
Simplifying your large, complex projects. Your Program Manager provides governance and contract management support to drive major transformational changes. Aligning with your business projects, helping execute your key transformation initiatives
RELATED RESOURCES
HMY Group verdoppelt Kapazitäten von Cloud-Anwendungen auf vier Kontinenten mit GTT Managed SD-WAN
Das globale Fertigungsunternehmen im Einzelhandel stellte reibungslos von MPLS zu GTT’s Managed SD-WAN-Lösung um und reduzierte so seine Kosten pro Standort um 22% ohne Serviceunterbrechungen.
Positioning EtherVision as a differentiator for a better client experience, a channel partner webinar
EtherVision is GTT’s proprietary customer facing portal that not only offers views of all GTT services, ticket management and SD-WAN business policy management, it also shows our Channel partner a view of all their GTT customer activity with a simple LOA. Watch the webinar now.
HMY Group Case Study
In the latest phase of GTT and HMY Group’s successful eight-year relationship, GTT has upgraded HMY Group’s network from MPLS to Managed SD-WAN, boosting efficiency across the global network and positioning HMY Group to expand into new countries while doubling bandwidth and reducing network costs by 22%.
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