Case Studies – GTT

Animal Care Hospital Group Case Study

Susan Metz — Wed, 04 Dec 2024 21:03:20 +0000

Animal Care Hospital Group Case study

Industry:

Healthcare

Services:

BroadbandInternetManaged ServicesSecurity/SASE/SSE

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Case study at a glance

Managed network access for 150+ hospitals

Wide Area Network supporting connectivity for all medical and business operations, including X-rays, telephony, cameras, and SaaS applications

24/7 Resilience

Automatic failover with 5G service powered by Ericsson and fully managed by GTT

Faster onboarding of animal hospitals

Transition time for bringing newly acquired sites on-net, reducing the onboarding time from months to days with managed connectivity and security

Security and Scalability

GTT enabled this animal care hospital group to rapidly expand while securing its network and running business-critical applications.

2400

EMPLOYEES

150 sites

The Need

The success of the group's mission, to deliver compassionate, exceptional animal care, depends on its ability to connect its hospitals and departments seamlessly and enable quick and timely access to data and records for the veterinarians, caregivers, and staff. Its IT team is charged with managing and securing the digital infrastructure of the group's many sites as one cohesive organization, including onboarding the networks for new locations - which can average up to one per week.

To connect its hospitals, offices, and urgent care centers seamlessly

Enabling quick and timely access to data and records for the veterinarians, caregivers, and staff with GTT managed connectivity. Guaranteed uptime with 5G redundancy and advanced managed firewall services allows the animal care hospital group to stay connected even through heavy network demands.

To support the animal care hospital group with connectivity for growth

GTT set a timeline and identified resources enabling an on-time project roll-out schedule for the implementation of a resilient, secure wide area network. GTT migrated the local access services used at each of the group's 150 hospitals and office network locations into one managed network and security service.

Enabling the team to meet the current and future demands of the business

The group's digital transformation also included the implementation of reliable 5G network technology powered by Ericsson for on-site backup. In the event of a failure on primary connection, the network switches over to the 5G service without interruption.

The GTT Solution

Secure and Resilient Internet WAN

To support the animal care hospital group with connectivity for growth, GTT set a timeline and identified resources enabling an on-time project roll-out schedule for the implementation of a resilient, secure wide area network. GTT migrated the local access services used at each of the group's 150 hospitals and office network locations into one managed network and security service, enabling the team to meet the current and future demands of the business.

Advanced 5G network technology allows lightning-fast download speeds across cellular networks, ideal for the data demands of healthcare providers serving numerous geographies in urban, suburban and rural areas alike. At the same time, the GTT team proactively monitors and manages the company's network connectivity for each of the group's sites and ensures firewall updates and security patches are performed on time, all the time.

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Setec Case Study

josephdolle — Tue, 30 Jul 2024 14:46:52 +0000

SETEC Case study

Industry:

Business Services

Services:

BroadbandDIAManaged ServicesMPLSProfessional ServicesVoice/SIP Trunking

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Case study at a glance

12-100x INCREASE IN BANDWIDTH PER SITE

15% REDUCTION IN TOTAL COST OF OWNERSHIP

DATA STORAGE & PROCESSING CENTRALIZED FOR INCREASED SECURITY & COST REDUCTION

Setec partnered with GTT to implement a faster, more resilient network solution for data and voice that helps connect its people across France, supporting quality and speed of communication and cooperation between their engineers, staff and customers around the world.

Through GTT’s consultative approach, setec was provided with a solution designed to address its mission-critical objective with the implementation of a reliable, flexible, high-speed networking and connectivity solution.

40 SUBSIDIARIES

20 Countries of operation

€480M

Annual revenue

The Need

Setec embarked on its digital transformation strategy to support a more efficient IT infrastructure, which is required across all of its global sites in order to be a world leader.

The company needed guaranteed access to internal business applications from any department anywhere in the world. However, the mainstay of setec’s legacy IT infrastructure relied on individual servers processing data at each of its 20 sites in France. Although the local servers were initially introduced to make it quick to work on large data files at each location, the architecture made it very difficult to move data at scalable speeds.

Further, the unique legacy infrastructure configuration at each site required dedicated IT resources to manage the network. It was also challenging to achieve a unified approach to managing security vulnerabilities across all its locations.

To deliver enhanced communication options to its engineers, subcontractors and clients, setec also looked to modernize its voice and virtual meeting services, including seamless telephony integration with Microsoft Teams.

More bandwidth for greater collaboration and technology adoption

The solution from GTT has helped setec increase the available bandwidth at each of its French sites from 8 Mbps to up to 1 Gbps. Its engineers can now deliver and receive architectural plans and other large documents in a matter of seconds, supporting their collaboration and productivity.

Centralized IT for increased security and efficiency

Higher network throughput, greater resilience and uptime guarantees have enabled the company to remove local servers from individual sites and centralize its data and applications in five data centers. The simplified infrastructure has helped setec improve its security posture, including rationalizing and streamlining its use of defensive technologies for fast and efficient ongoing threat management. Removing hardware from premises has also cut maintenance costs while freeing up IT teams for higher-value business priorities.

Ease of management

GTT has simplified all functional areas within setec including procurement, legal, finance, project management and operations. Further, GTT offers setec’s IT team a single point of contact for questions and access through the EtherVision customer portal for submission, monitoring and resolution of any trouble tickets. The financial management of its connectivity services is also streamlined for the global engineering company, with just a single bill from GTT to process, instead of multiple invoices from multiple vendors due on different dates.

Collaboration is at the heart of our success in the engineering and construction projects we undertake. Working with GTT as our trusted partner, we've greatly enriched the quality and speed of communication and cooperation between our engineers, staff and customers around the world, supporting all of us in better realizing our passion for engineering excellence."

Laurent Cuny - Group CIO at setec

The GTT Solution

Improving global collaboration and productivity

“Faster delivery, cost savings and guaranteed network availability is a reality for setec, thanks to GTT,” said Laurent Cuny, Group CIO at setec. “The resilience and low latency of our improved connectivity with GTT has allowed us to migrate workloads from 20 local servers to just five central data center locations — making us more productive, saving money and helping reduce our carbon footprint.”

The engineering firm partnered with GTT to implement a faster, more resilient network solution for data and voice that helps connect its people across France.

Each location features a primary MPLS link to support all critical internal data flows, complemented by a secondary Dedicated Internet or broadband link for resiliency and disaster recovery. This has allowed the company to move to a centralized data processing structure, consolidating servers from across its 20 sites in France to just five data centers in major French cities.

By integrating setec’s business-critical communications with GTT SIP Trunking, the company’s voice traffic is now routed directly to Microsoft Teams. The solution replaced traditional telephony installations. With this implementation, setec has further improved its collaboration and infrastructure efficiency by moving its voice services to run over Internet Protocol, providing clear, reliable communication.

Throughout, GTT has supported the company’s ongoing digital transformation projects, as well as day-to-day operations, with dedicated Professional Services. GTT Service Management ensures setec receives proactive analysis and network performance reporting, supporting its team with the insights to drive continuous improvement and adapt to evolving business goals.

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Kiabi Case Study

josephdolle — Tue, 18 Jun 2024 15:31:34 +0000

Kiabi Case study

Industry:

Retail & E-commerce

Services:

DIAManaged ServicesMPLSProfessional Services

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Case study at a glance

HIGH NETWORK VISIBILITY (AVG. >99.7%)

AVERAGE BANDWIDTH INCREASED PER STORE

DEPLOYMENT OF 4G & 5G SOLUTIONS FACILITATING TIMELY NEW STORE OPENINGS

GTT's dedicated internet service, MPLS connections, and local support helped Kiabi streamline its operations across 431 sites in France, Italy, Belgium and Asia-Pacific. Facing challenges with international connectivity, GTT provides a robust solution that significantly improves Kiabi's service quality and enhances production by reducing network incidents.

26 Sales Territories

38 Production Countries

~10,000

Employees worldwide

€2.3 billion

Annual revenue

The Need

In the rapidly evolving digital landscape, maintaining a robust online and offline presence is crucial for retail success. Kiabi needed to ensure consistent, secure and efficient connectivity across its expansive international network. This was to realize essential components of its omni-channel strategy, including seamless and secure payment processing, real-time inventory tracking and immediate customer support.

Customer loyalty programs and sales data accessibility also necessitated a dependable network solution. In addition, overcoming the challenge of maintaining seamless connectivity, especially in locations with stringent regulatory environments, such as Hong Kong, was imperative for Kiabi's international direction.

Enhanced Customer Experience

Kiabi is increasingly using SaaS solutions, supported by GTT's high-performance, low-latency global infrastructure, to meet its customers' expectations for seamless online shopping experiences, swift payment processing and immediate query resolutions. Its unified shopping experiences foster customer satisfaction and loyalty.

Real-Time Inventory Management

Kiabi's visibility throughout its corporate network has been enhanced by GTT's network management, facilitated via the EtherVision customer portal. EtherVision offers valuable data and reports, as well as real-time monitoring of individual sites. This helps to minimize any network issues and ensure uninterrupted network operations for Kiabi. Consistent network uptime is crucial for the global retailer to ensure the effective management of its inventory, optimizing omni-channel sales and minimizing losses.

Adaptability & Global Expansion

From production, to sales, to vendors, franchises and employees, Kiabi's business interactions stretch around the world. GTT's international expertise in access management and an always-on and secure global tier 1 backbone allow Kiabi to scale and expand into new markets seamlessly, connecting with all of its stakeholders worldwide.

Every day, in partnership with GTT, we strive to enhance the quality of our network services. As a result, we've experienced fewer network incidents, and optimized international connectivity management. The responsive and dedicated GTT team helped us overcome our global connectivity challenges effectively.

Aymeric Picart - Network Team Manager at Kiabi

The GTT Solution

Improving global collaboration and productivity

Kiabi entrusted GTT to manage its connectivity across sites in Europe and Asia-Pacific. GTT’s enhanced connectivity services, such as managed MPLS and DIA, were deployed across an extensive network of over 431 sites, including 400 outlets across France, Italy and Belgium and two pivotal data centers and strategic procurement hubs in Hong Kong, Bangladesh and India. The transformation also involved moving to fiber-based connectivity at all sites. To facilitate speedy deployment of new shop openings, GTT also worked with Kiabi to deliver a mix of 4G and 5G fixed wireless access services.

GTT delivers a managed service, ensuring high-quality, resilient connectivity for Kiabi's stores, warehouses and logistics centers, enabling a customer-first operation strategy by providing access to business-critical applications anytime, anywhere. With vigilant monitoring of key sites, GTT provides the reliability necessary for Kiabi to meet its vision and deliver exceptional retail experiences to its customers, and to grow business.

The partnership is further supported by GTT Professional Services, including dedicated Project Management, Service Management and Technical Management. This team supports Kiabi with several extended services, including reporting, technical consultancy and best-practice governance arrangements in line with the retailer's requirements. These services play a crucial role in helping execute day-to-day operations seamlessly, allowing Kiabi to focus on other essential aspects of business.

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Röchling Automotive Case Study

josephdolle — Sun, 17 Mar 2024 22:56:26 +0000

Röchling Automotive Case study

Industry:

Manufacturing

Services:

Cloud NetworkingManaged ServicesProfessional ServicesSD-WANSecurity/SASE/SSE

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Case study at a glance

Transition from MPLS to Managed SD‑WAN

Led to increased bandwidth by 50% and incident reduction of 20% across 40 global sites spanning four continents

Simplified & efficient integration of sites

Integration of new sites while easing the workload of the company’s IT department

industry compliance standards

Met industry compliance standards with data encryption (ISO27001)

GTT Managed SD-WAN and Cloud Connect have created a high-performance, secure, and highly reliable network solution for Röchling Automotive. This strategic collaboration has empowered Röchling Automotive's drive toward the digitizing of its business workflows. This strategic collaboration has empowered the company's drive toward the digitizing of its business workflow and realizing a 50% increase in bandwidth and 20% incident reduction.

17 Countries Covered

5,500+

EMPLOYEES WORLDWIDE

40 Sites

€1.1+ BIL

ANNUAL revenue

The Need

"In order to secure our company's global expansion, we faced the challenge of modernizing our currently centralized network. The goal was to establish stable and high-performance connections among the growing number of locations," says Christian Mall, IT Manager, Network & Data Center Global at Röchling Automotive. "Staying connected to 40 locations, most of them handling their own production, is critical. Stakeholders must have visibility into any one of dozens of issues that could affect the production schedule. Downtime at any point in the process, for any reason, may cause interruption in delivery or supply chain challenges that affect our customers. Moreover, with the continuous march toward digitization and the advent of Industry 4.0, direct integrations of production facilities have become increasingly essential," Mall highlights.

Integrating new sites regardless of technology

From 2020, Röchling Automotive has been equipped with a high-performance and reliable enterprise network utilizing GTT Managed SD‑WAN, enabling seamless integration of new sites with agnostic technology which is a top priority for Röchling Automotive.

Maximum security

To ensure maximum security, the company has implemented a two-level approach, combining the robust GTT-managed firewall with additional infrastructure, such as virtual firewalls, tailored to each location’s specific needs, including encryption protocols based on ISO standards to ensure the safe exchange of sensitive data between Röchling Automotive and its valued customers.

Maintain agility & efficiency

To maintain agility and efficiency, a global configuration platform empowers the dedicated four-member IT team at Röchling Automotive to easily adjust site‑specific settings as needed.

Thanks to GTT's Tier 1 IP backbone, global presence, and hundreds of Points of Presence (POPs), we now enjoy a dynamic, reliable, and efficient network. This allows us to push forward with the digitalization of our globally dispersed business processes."

Christian Mall - IT Manager, Network & Data Center Global, Röchling Automotive

The GTT Solution

Enabling seamless integration of new sites with agnostic technology is a top priority for Röchling Automotive. To ensure maximum security, the company has implemented a two-level approach, combining the robust GTT-managed firewall with additional infrastructure, such as virtual firewalls, tailored to each location's specific needs, including encryption protocols based on ISO standards to ensure the safe exchange of sensitive data between Röchling Automotive and its valued customers.

To maintain agility and efficiency, a global configuration platform empowers the dedicated four-member IT team at Röchling Automotive to easily adjust site‑specific settings as needed.

The leading automotive supplier values GTT's capability to connect to new sites, especially those in regions with unique challenges - such as remote areas in India where conventional fiber-based internet connections are limited and reliance on radio-based solutions is necessary. Collaborating closely with GTT, Röchling Automotive defines the required bandwidth and services for each new site. The result is a consistent, reliable connection equipped with all the essential services and developed with the unique needs of that site. "The success of this approach significantly supported the company's global expansion efforts and fostered an efficient implementation of Industry 4.0 practices at production sites worldwide," Mall highlights.

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Loxam Case Study

josephdolle — Tue, 14 Nov 2023 13:07:21 +0000

Loxam Case study

Industry:

Transportation

Services:

BroadbandDIAManaged ServicesProfessional ServicesSD-WAN

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Case study at a glance

GUARANTEED 99.99% GLOBAL NETWORK AVAILABILITY

IMPROVED TOTAL COST OF OWNERSHIP BY 15%

IMPROVED CONNECTIVITY AUTOMATES FLOW OF INFORMATION BETWEEN CUSTOMERS & SUPPLIES

GTT provides Loxam, a European leader in commercial and industrial machinery and equipment rentals, with a Managed SD-WAN solution covering 115 sites across seven European countries. The network supports end-to-end application performance and increases efficiency. Each location features co-managed firewalls and dual connectivity of DIA and MPLS. The SD-WAN overlay self-configures for high availability and optimizes traffic journeys across the GTT Tier 1 IP Backbone, ensuring critical applications are always prioritized and available, Loxam can enable new apps across its entire enterprise, automating and maintaining configuration changes globally.

11,000+

WORLDWIDE EMPLOYEES

1967

LOCATIONS WORLDWIDE

1090+

No. agencies

€2.4 bil in 2022

Annual revenue

The Need

As part of its digital transformation to an omnichannel customer experience, Loxam needed high-performance and secure access at every rental location. Loxam chose GTT to provide the tools and solutions to help employees create exceptional customer interactions every time.

A flexible managed network

Managed SD-WAN connects 115 sites across seven European countries. The network supports end-to-end application performance and increases efficiency. The SD-WAN overlay self-configures for high availability and optimizes traffic journeys across the GTT Tier 1 IP Backbone.

Seamless connectivity for applications

Managed SD-WAN ensures critical applications are always prioritized and available. Using SD-WAN, Loxam can enable new apps across its entire enterprise, automating and maintaining configuration changes globally.

Dedicated customer service

Bringing in technical expertise and operational experience helps manage the complexity of the network solution. The dedicated GTT team works closely with Loxam to set up the network and its management in a way that works and is right for the company culture and priorities.

Making sure customers enjoy a positive user experience every time they rent is critical to our company's success. GTT has helped us achieve these objectives by delivering a reliable and secure SD-WAN solution that allows me and my team to focus our attention on supporting our business, rather than worrying about our network.

Jean-Luc Sanchez - CTO at Loxam

The GTT Solution

Improving global collaboration and productivity

“GTT Managed SD-WAN and connectivity services supports our digital transformation,” says Jean-Luc Sanchez.

A flexible managed network

GTT provides Loxam with a Managed SD-WAN solution covering 115 sites across seven European countries. The network supports end-to-end application performance and increases efficiency. Each location features co-managed firewalls and dual connectivity of DIA and MPLS. The SD-WAN overlay self-configures for high availability and optimizes traffic journeys across the GTT Tier 1 IP Backbone.

“By decreasing the complexity of our network and outsourcing its management, we have freed up our time to focus on the businesses and serving customers, working to increase in productivity and revenue,” Jean-Luc Sanchez said.

Real-time reporting

GTT configured the network underlay on a site-by-site basis, leveraging its established global relationships with 400 preferred local access providers to ensure the best option for each location and application. The managed SD-WAN solution integrates GTT’s global Tier 1 IP network, to ensure Loxam benefits from an end-to-end network solution built entirely to suit its needs. Real-time reporting through GTT’s customer web portal, EtherVision, provides the ability to monitor network performance, track real-time statistics and view order status and billing all in one place.

Seamless connectivity for applications

A significant component of Loxam's business is its use of critical applications throughout its organization. Losing access to Citrix and payment applications means losing business and impacts brand reputation. GTT Managed SD-WAN ensures critical applications are always prioritized and available, and the two Citrix data centers supporting Loxam branches never lose connectivity. Using SD-WAN, Loxam can enable new apps across its entire enterprise, automating and maintaining configuration changes globally.

Dedicated customer service

Loxam enjoys premium support from a dedicated GTT customer service team. Bringing in technical expertise and operational experience helps manage the complexity of the network solution. The dedicated team works closely with Loxam to set up the network and its management in a way that works and is right for the company culture and priorities, monitoring and tracking the network to ensure service availability.

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Case Studies – GTT

Animal Care Hospital Group Case Study

Animal Care Hospital Group Case study

Industry:

Healthcare

Services:

BroadbandInternetManaged ServicesSecurity/SASE/SSE

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Case study at a glance

Managed network access for 150+ hospitals

24/7 Resilience

Faster onboarding of animal hospitals

Security and Scalability

2400

EMPLOYEES

150

sites

The Need

To connect its hospitals, offices, and urgent care centers seamlessly

To support the animal care hospital group with connectivity for growth

Enabling the team to meet the current and future demands of the business

The GTT Solution

Secure and Resilient Internet WAN

Industry Insights

Our Gartner Rating

.

.

Let’s talk

Setec Case Study

SETEC Case study

Industry:

Business Services

Services:

BroadbandDIAManaged ServicesMPLSProfessional ServicesVoice/SIP Trunking

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Case study at a glance

40

SUBSIDIARIES

20

Countries of operation

€480M

Annual revenue

The Need

More bandwidth for greater collaboration and technology adoption

Centralized IT for increased security and efficiency

Ease of management

The GTT Solution

Improving global collaboration and productivity

Industry Insights

Our Gartner Rating

.

.

Let’s talk

Kiabi Case Study

Kiabi Case study

Industry:

Retail & E-commerce

Services:

DIAManaged ServicesMPLSProfessional Services

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Case study at a glance

26

Sales Territories

38

Production Countries

~10,000

Employees worldwide

€2.3 billion

Annual revenue

The Need

Enhanced Customer Experience

Real-Time Inventory Management

Adaptability & Global Expansion

The GTT Solution

Improving global collaboration and productivity

Industry Insights

Our Gartner Rating

.