Once your services go live, your Service Manager will provide proactive analysis and trended network performance reporting against your SLAs. They will be your designated advocate within GTT, optimizing your services to meet your changing business requirements.
CONTINUOUS SERVICE IMPROVEMENT
Adapting to your business requirements and goals. Maximizing improvements and reducing weaknesses
ITIL accredited resources working closely with you to understand your operational environments and principles
Creating service level orientated reports, which can be used to identify efficiencies and cost savings
A COMPETITIVE ADVANTAGE
Understanding critical business outcomes that are important to you and your associated industry
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