In today's constantly evolving digital world, enterprises need to adapt rapidly to stay relevant. Transforming your network is no easy task! Our Professional Services team are here to help.

 

Industry-Grade Customer Engagement & Technical Ownership

We bring technical expertise and operational experience to your projects. Our team uses established governance frameworks and service management principles to deliver complex transformation solutions. Acting as your passionate advocate, we will assure the successful design, delivery, and ongoing support of your solutions using globally established best practice and governance.

PRINCE2

PRINCE2

ISO 20000:2011

ISO 20000:2011

ITIL

ITIL

Our Professional Services Portfolio

 

Project Management

Establishing a governing project methodology. Your Project Manager ensures the successful deployment of your complex solutions with well-defined milestones along the way. We identify risks and adapt to your changing needs, ensuring successful and timely installation

 

Technical Management

Working as an extension of your internal technical team. Your Technical Manager provides a consultative approach, throughout the lifecycle of your deployment. They guide, design and plan for your current and future services and network requirements

 

Service Management

Responsible for monitoring and reporting on your network performance against SLAs. Your Service Manger is your advocate within GTT. We proactively identify areas for improvement to optimise your business operations. We use established governance and service management principles

 

Customer Incident Management

Providing resource designated specifically for you. Your Customer Incident Manager takes the lead in resolving incidents. We manage your critical implementation requests, identifying and tracking any operational post-mortem activities to prevent reoccurrence

Program Management

Simplifying your large, complex projects. Your Program Manager provides governance and contract management support to drive major transformational changes. Aligning with your business projects, we help execute your key transformation initiatives

 

Thank you!


A GTT sales representative will be in contact with you shortly.

Learn more about how GTT can help support your business collaboration, mobility and growth.

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UK: +44 207 029 4800 BE: +32 2/588 5333 NL: +31 20 4546700 SE: +46 8 459 94 00 APAC: +852 8107 1088
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