World Telecommunications Day
Andy Flenter: For about 22 years now. During this period, I worked for multiple providers who delivered services all over the world. Before joining telecom, I worked as an officer in the Dutch army for 7 years and as a distribution manager for TV facilities.
Aartie Nandpersad: I had several temporary jobs in parallel to pursuing my studies in law. In May 2009 I started my journey in telecom with Easynet (now GTT). At that time, I had paused my studies for a while, but GTT encouraged me to finish these.
Bas Pompert: I have been working in telecom for 15+ years. My education includes a masters in political science. In the mid-1990s, I decided to work in the telecom industry, inspired by the evolution of the internet and its impact on the ICT world and society more broadly.
Andy: A former colleague of mine told me they were looking for project leaders. I had a talk with one of the managers and within 3 days I signed a contract. I pursued the opportunity back then with no knowledge of telecom but I used my common sense, worked hard, and completed lots of training courses. That way I managed to survive. I never regretted my move into telecom.
Aartie: In 2009 I was looking for a full-time job which had to be stimulating and challenging. I had no clue what I wanted to do at that time of my life. But I felt an immediate match with the company, the telecom sector and its colleagues and that is how my journey in telecom -and with GTT- started.
Bas: I decided I wanted to work in the Internet/Telco world in the 1990s, inspired by the rapid development of the internet and the rapidly changing telecom landscape.
Andy: I have been with the company since 2007. I started in telecom as a project leader to connect customers to fiber. After some years as a project manager, I applied for a role as service manager. That is what I have been doing for the last 15 years. In this role I can make a difference for my customers and contribute to the GTT organization. After all these years I am still enjoying it.
Aartie: It has been an exciting journey with GTT, including all the company’s acquisitions, since I started here in 2009. I began in the finance department from where I moved over to a sales support role and today I am working as an account manager for the enterprise sales team. Over the years I have had the opportunity to grow, develop and progress within the company.
Bas: I have been with GTT for more than 15 years now and have worked as a Project Manager and Service Delivery Coordinator.
Andy: challenging, changing environment and developing yourself
Aartie: challenging, dynamic and flexible
Bas: essential, indispensable and dynamic
Andy: It is an environment that is always changing (new technology, new colleagues, new processes). There are a lot of possibilities to pursue my career development goals and expand my responsibilities. Additionally I have considerable latitude to organize my daily work activities and strike an optimal work-life balance.
Aartie: The telecom sector is a dynamic world that never stays the same, it keeps on evolving. For me this means the learning opportunities never stop.
Bas: The rapid development of new technologies is very stimulating, such as SD-WAN.
Andy: Service manager. I am operationally responsible for multiple customers with a variety of services all over the world. As a service manager you can make a big difference for your customers by monitoring and reporting the performance of their services, giving advice on how to prevent issues, monitoring the internal processes, and suggesting improvements. You can jump in when things are really getting stuck. And of course, I contribute to the account team, not only to keep the customer happy but if possible, to extend their services. Next to that I am chairman of the Work Council within the Netherlands.
Aartie: Account Manager.
I love talking to clients and trying to understand their needs and being able to help them by providing the best solution.
Bas: Senior Project Manager.
Customer appreciation! Happy customers are the best recognition you can receive validating the success of a project roll-out. It really brings meaning to your job.
Andy: I would advise young professionals to start their career in telecom. First of all, in a technical environment like telecom, you always have the opportunity to keep learning in order to keep up with the developments. That means you can and have to do training courses to keep yourself up to date. Additionally, there are a lot of career opportunities available. This can be done by either becoming a specialist in your role or maybe by becoming a team leader or manager. Another aspect is as a starter in telecom you can receive competitive compensation compared to other industries with the same responsibilities.
Aartie: Yes, I would. I started as a young professional in telecom. I had the opportunity to work and grow in different roles. And I can still say that I’m never bored, every day has a new challenge.
Bas: To work in an environment where we are making it possible for companies and people to communicate anywhere in the world with anyone or anything is really inspiring. These are exciting times in an increasingly global village.