The Coronavirus COVID-19 pandemic has affected businesses and organisations around the world. As a global cloud networking provider, we are helping our clients respond by connecting people across organisations, around the world, and to every application in the cloud.
We are committed to prioritising the health and safety of our employees, our clients, and the communities we serve, while minimising the impact of the pandemic on the operations of our clients.
During this crisis, enterprise networks are seeing a demand for unprecedented levels of virtual collaboration. Bandwidth is vital to preserving business continuity as they look to increase or shift network capacity to maintain business operations and ensure their network security is not compromised.
Our Business Continuity Plans
We support our clients’ services through a combination of skilled in-country field teams across our footprint and our global NOC locations. Our tried and tested business continuity plans enable us to be prepared for any potential impact to our network or operations in the following ways:
Our Health and Safety Response
We have implemented measures to ensure the health and safety of our clients, partners, vendors and employees, which include:
If you are looking for the most current information about our ongoing response to the Coronavirus, you can log into our client portal EtherVision here.
If you have any questions or concerns about your service, please do not hesitate to reach out to your account manager.
If you are providing critical services during this pandemic, please let us know at the time of ordering and we will do our utmost to prioritise your requirements.
As the owner and operator of a global Tier 1 internet network, we are taking steps to accommodate the expected increase in traffic from all Internet Service Providers as online usage increases around the world.
Some services we can quickly provision include:
We appreciate your business and hope you are keeping safe and well during this difficult time.