Support
We're Here to Support You
With every interaction, we aim to be easy to work with and to connect you to the right people at the right time. There should be no surprises. See our guides below and our customer portal for more information on how we support you.
Quick Guides
GET TO KNOW YOUR INVOICE
Become familiar with your invoice format & other important information.
SERVICE TERMINATION
While we never want to see you go, learn how easy our disconnect process is.
ENVISIONDX is GTT’s Customer Service Management Portal
What is ENVISIONDX?
TICKETS
MONITORING
ORDER MANAGEMENT & QUOTING
View your order details, current order status, important dates, and access your project manager information, all from one place. You can also use the portal to request additional services from your account team.
BILLING INFORMATION
View your invoices from current and prior periods and initial billing inquiries and disputes online.
Industry Insights
Explore our collection of videos, research, guides and more with invaluable insights into our digitally networked world.
Customer Satisfaction is Our Top Priority
Top Cybersecurity Trends of 2025: What You Need to Know
What is Network and Security as a Service (NSaaS) and How Does it Benefit Your Enterprise?
Why Managed Services Make Sense for a SASE Framework
The Big Takeaway: 97% Say Cybersecurity & Network Integration is the Logical Next Step
5 Common Ways Cybercriminals Spread Malware (and How To Outsmart Them)
How is ESG part of working at GTT?
Unlocking My Full Potential: The Power of Training, Mentoring and Learning at GTT
DDoS Attacks in the First Half of 2024
Our Gartner Rating
Global WAN Services
