Support
We're Here to Support You
With every interaction, we aim to be easy to work with and to connect you to the right people at the right time. There should be no surprises. See our guides below and our customer portal for more information on how we support you.
Quick Guides
GET TO KNOW YOUR INVOICE
Become familiar with your invoice format & other important information.
SERVICE TERMINATION
While we never want to see you go, learn how easy our disconnect process is.
ENVISIONDX is GTT’s Customer Service Management Portal
What is ENVISIONDX?
TICKETS
MONITORING
ORDER MANAGEMENT & QUOTING
View your order details, current order status, important dates, and access your project manager information, all from one place. You can also use the portal to request additional services from your account team.
BILLING INFORMATION
View your invoices from current and prior periods and initial billing inquiries and disputes online.
Industry Insights
Explore our collection of videos, research, guides and more with invaluable insights into our digitally networked world.
E-commerce Security: How to Protect Your Business from Cyber Threats
Mitigating Risk with Secure Network Services
What Is DDoS Mitigation and How Does It Protect Your Business?
SD-WAN Performance Metrics That Matter
SD-WAN Architecture Explained
Cloud Integration Capabilities of SD-WAN
Security Considerations in SD-WAN Deployment
How to Shift to NSaaS Without Disrupting Operations
How Traditional and Cloud-Based Security Solutions Work Together to Strengthen Your Enterprise Network
Our Gartner Rating
Global WAN Services