PROGRAM MANAGEMENT
A Consultative Approach
Supporting complex, transformation projects aligned to your businesses needs
Governance & Change Management
Your experienced Program Manager will take a consultative approach to your business, working closely with you to gain a full understanding of your organization and its key initiatives. They will deliver the support you need by combining their own expertise with PRINCE2® and ITIL principles.
The Benefits of
GTT Program Management
DESIGNATED RESOURCE
Your trusted advisor engaging with your team. Providing comprehensive, high quality SLA and KPI reports.
SENIOR ENGAGEMENT
Delivering an established structure to support your ongoing initiatives with the right people and process.
RISK MANAGEMENT
Mitigating headwinds and managing program change. Removing scope creep to achieve agreed upon goals.
BUDGET MANAGEMENT
Understanding your projects end-to-end and ensuring they are delivered on time, and on budget.
WHY GTT PROGRAM MANAGEMENT?
Aligning people and processes to ensure your organization and GTT work in harmony and the transformation is well implemented
Clear, concise communications leveraging a structured experienced PRINCE2® and ITIL principles approach
Ensuring all contractual agreed SLA’s and KPI are met
Driving innovation and evolution in line with agreed upon requirements
Focusing on the daily partnership throughout the lifecycle of the project
Related Services
Project Management
Technical Management
Working as an extension of your internal technical team. Your Technical Manager provides a consultative approach, throughout the lifecycle of your deployment. They guide, design and plan for your current and future services and network requirements.
Service Management
Responsible for monitoring and reporting on your network performance against SLAs. Your Service Manager is your advocate within GTT. We proactively identify areas for improvement to optimize your business operations. Establishing governance and service management principles.
Customer Incident Management
Providing resource designated specifically for you. Your Customer Incident Manager takes the lead in resolving incidents. Managing your critical implementation requests, identifying and tracking any operational post-mortem activities to prevent reoccurrence.
Industry Insights
Customer Satisfaction is Our Top Priority
Top Cybersecurity Trends of 2025: What You Need to Know
What is Network and Security as a Service (NSaaS) and How Does it Benefit Your Enterprise?
Why Managed Services Make Sense for a SASE Framework
The Big Takeaway: 97% Say Cybersecurity & Network Integration is the Logical Next Step
5 Common Ways Cybercriminals Spread Malware (and How To Outsmart Them)
How is ESG part of working at GTT?
Unlocking My Full Potential: The Power of Training, Mentoring and Learning at GTT
DDoS Attacks in the First Half of 2024
OUR GARTNER RATING
4.2
88%
Industry Insights
Customer Satisfaction is Our Top Priority
Top Cybersecurity Trends of 2025: What You Need to Know
What is Network and Security as a Service (NSaaS) and How Does it Benefit Your Enterprise?
Why Managed Services Make Sense for a SASE Framework
The Big Takeaway: 97% Say Cybersecurity & Network Integration is the Logical Next Step
5 Common Ways Cybercriminals Spread Malware (and How To Outsmart Them)
How is ESG part of working at GTT?
Unlocking My Full Potential: The Power of Training, Mentoring and Learning at GTT
DDoS Attacks in the First Half of 2024
Our Gartner Rating
Global WAN Services
