The solution

Accelerating software updates

The GTT network provides TEXA with fast, reliable access to the critical data and applications it relies on to run its processes, from development, to design, to production. The network also carries the regular software updates it distributes from the cloud to thousands of connected vehicles, enabling the collection of valuable information such as performance, diagnostics and parts monitoring.

Walter Geromel, ICT director, TEXA, explained, “We regularly add new functionality to our products, which means it’s crucial that we can depend on GTT’s secure and extensive network to deliver software updates exactly when and where we need them.”

Fast, responsive customer support

GTT’s global network connects TEXA’s call center in Italy to agents around the world. Geromel commented, “Low latency and network reliability are crucial to us and our customers; we cannot afford to offer a poor experience. GTT delivers a highperformance, low-latency backbone and is fast and responsive. This directly supports us in delivering an excellent service to our customers.”

Global to local connectivity

TEXA’s global headquarters is located in Monastier di Treviso, Italy, where all of its products are designed, developed and made. It is also where its on-premises data center is located. GTT provides TEXA with a resilient, low latency, private MPLS network connecting the company’s headquarters with its sites across the world in UK, France, Spain, Poland, Germany, Russia, USA, Brazil and Japan, as well as connecting it to many distribution centers across Europe and USA. As TEXA has evolved and grown, GTT’s global capabilities have proved a perfect match to support its connectivity and network requirements.

GTT’s ability to connect to any cloud and any application is important for TEXA. For example, the network has a direct interconnection with the security operations center (SOC) of a key TEXA partner, cybersecurity expert HWG. HWG’s real-time monitoring service sits in the GTT network and is able to spot threats and enhance data security. Geromel noted, “When we start looking at a new challenge, GTT acts as an expert advisor, bringing in specialists and partners such as HWG to help us.”

“We regularly add new functionality to our products, which means it’s crucial that we can depend on GTT’s secure and extensive network to deliver software updates exactly when and where we need them.”

Walter Geromel – ICT director, TEXA

The connected future

As a leader in vehicle diagnostics, TEXA is always looking to the future for new opportunities, and electric cars are a prime example of this. Recent data from the International Energy Agency* suggests that the number of electric vehicles worldwide will grow from 3 million to 125 million by 2030. TEXA already has teams working on both electric and hybrid diagnostic products as it’s clear that connectivity will sit at the heart of all new vehicles. As the automotive industry continues to innovate, the opportunities to further develop remote diagnostics for drivers, mechanics and car manufacturers are huge.

Luciano Marton, General Manager Garage Equipment & Telemobility, TEXA, explained: “Connecting people and devices is driving relentless and exciting technological advances across the automotive industry. GTT’s purpose is to connect people across organizations to every application in the cloud. Its global cloud networking service accelerates our cloud-based future and helps us deliver faster, more efficient and compelling experiences for our customers.”