Our approach to Responsible Business

Our approach to Responsible Business is centred on creating long-term value for all stakeholders through responsible innovation, resilient operations, and trusted partnerships. Guided by insights from our double materiality assessment, we focus on the issues most important to our business and stakeholders: climate change, our workforce, customers and end users, and business conduct.

These priorities are embedded across four strategic pillars; Future-Ready Technology, Digital Security and Trust, Customer-Focused Workforce, and Responsible and Accountable Partners – ensuring that sustainability is integrated into how we design solutions, serve customers, support employees, manage risk, and grow our business. Through this approach, we move beyond compliance to create positive environmental, social, and economic outcomes while strengthening resilience and delivering Greater Technology Together.

GTT's ESG Approach

GTT Responsible Business strategy

Responsible Business at GTT is about creating sustainable value through innovation, operational excellence
and trusted partnerships. Guided by our double materiality assessment, we focus on the issues that matter
|most to our business and stakeholders, embedding sustainability into our technology, operations, workforce
and value chain. By integrating responsible business practices into how we grow and innovate, we strengthen
resilience, enhance customer outcomes and create long-term value.

Climate change

Climate change mitigation

Climate change adaption

Energy

We aim to deliver long‑term value by embedding climate resilience into our day-to-day operations—improving energy supply, delivering cost savings by decarbonization, and enabling our customers to meet their environmental commitments.

Consumers and end users

Personal safety of consumers and end users

Information-related impacts for consumers and end users

Our organization is committed to safeguarding consumers and end‑users by embedding robust cybersecurity and data‑protection measures across all processes, products and services. We recognize that digital security is a fundamental component of social responsibility, directly influencing user safety and trust

Own workforce

Working conditions

Equal treatment and opportunities

We attract, develop, promote and retain world-class talent. We support the wellbeing of our employees by creating an inclusive environment where our people can thrive. We empower our teams to deliver exceptional customer experiences.

Business conduct

Relationships with suppliers

Political engagement

Corporate culture

We will maintain and optimize a responsible, accountable supply chain that raises standards, reduces risk, and supports long-term value creation to provide secure, simple global secure cloud networking.

Reporting

GTT publishes both a Climate-Related Financial Disclosure Report and a Responsible Business
Report to provide transparent insight into our sustainability strategy, performance, and commitments.

The Climate-Related Financial Disclosure Report outlines our approach to managing climate-related risks and opportunities, including governance, strategy, risk management, and metrics and targets.

Our Responsible Business Report highlights progress across environmental, social, and governance (ESG) priorities, demonstrating how we create long-term value for our customers, employees, communities, and stakeholders while operating responsibly and sustainably.

Future-ready Technology

96%

Responsible Business (ESG) training completion

Digital Security and Trust

98%

security training completion

Customer-focused Workforce

75%

employee satisfaction rate

Responsible and Accountable Partners

100%

completion of sustainable procurement training for relevant teams

Our policies

Environmental Policy

How GTT manages the environmental impact of our products, services and operations

Modern Slavery and Human Rights Policy

GTT has a zero-tolerance approach to modern slavery in any form

Health, Safety and Wellbeing Policy

GTT is committed to providing a safe and healthy work environment

Supplier Code of Conduct

GTT works to ensure the highest standard of ethical principles within our supply chain

Corporate Code of Business Conduct and Ethics

GTT is committed to honest and ethical conduct.

Whistleblower Information

GTT operates a confidential whistleblower hotline to facilitate disclosure of unlawful or unethical behavior

Security and Compliance

You can find the full GTT security and compliance statement below

Accessibility Statement

We want everyone who visits the GTT website to feel welcome and find the experience rewarding

Sustainable Procurement Policy

By embedding sustainable procurement, we strengthen supplier partnerships and reduce business risk.

Recognitions and disclosures

EcoVadis Medal 2026

EcoVadis Medal

We are delighted to announce that GTT has been awarded the EcoVadis medal for efforts in implementing a series of sustainability initiatives.

CDP Discloser 2023 Award Badge

CDP Discloser​

GTT has furthered our commitment to environmental transparency by disclosing our environmental impact through CDP, a global non-profit that runs the world’s leading environmental disclosure platform.

LCL logo

2026 Sustainability Award

GTT was honoured with the 2026 LCL Carrier Partner Sustainability Award for our commitment to sustainability and environmental responsibility.

Gartner Peer Insights logo

Global WAN Services

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