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SERVICE MANAGEMENT

Enhanced Customer Experience​

Optimal service that doesn’t end
Once your project has been delivered

Talk to a Service Management Expert

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service management

A Customer Centric Approach Meaningful & Informative Insight

Once your services go live, your Service Manager will provide proactive analysis and trended network performance reporting against your SLAs. They will be your designated advocate within GTT, optimizing your services to meet your changing business requirements.

The Benefits of Service Management

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CONTINUOUS SERVICE IMPROVEMENT

Adapting to your business requirements and goals. Maximizing improvements and reducing weaknesses

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STANDARDIZED PRINCIPLES
ITIL accredited resources working closely with you to understand your operational environments and principles
customized reporting
CUSTOMIZED REPORTING

Creating service level orientated reports, which can be used to identify efficiencies and cost savings

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A COMPETITIVE ADVANTAGE

Understanding critical business outcomes that are important to you and your associated industry

Why GTT?

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Increase your business support with resource designated specifically to you

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Simplify complex projects using dedicated experts & best practice frameworks

OUR GARTNER RATING

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4.2


62 Reviews

88%
as of the last 12 months
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