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COVID-19 Coronavirus Update

This page provides regular updates to how we are operating and the delivery of our services. For a full view of the measures we are taking at this time, please click here (regional versions of this statement are available on our regional websites).

Update 26th March 2020 06:00 EST: No further changes in the last 24 hours

Update 20th March 2020 07:00 EST: Due to continued developments across the globe and aligned to the multiple city, state and government restrictions now in effect, GTT is now operating under a full BCP across our global NOCs and offices. All of our NOCs are home-working, which includes but is not limited to our Service Desk and Network Monitoring teams, Service Delivery & Provisioning.

Our operating capability remains unaffected by these restrictions. However, as more stringent access protocols have been imposed across Europe and the US, we continue to see some delay in response times related to physical infrastructure requirements in this region and are prepared for this to be replicated across our global footprint over time.

GTT is also ensuring adherence to health and safety guidelines for all of our employees and offices, our clients, and the community by following the recommendations of local public health authorities as well as local landlord requirements in all of our locations globally.

We continue to work closely with the relevant stakeholders and our critical supply chains to manage and minimize any potential impact to the operation or delivery of client services.

This statement is reviewed regularly, and we will continue to provide updates detailing any changes to our current position.

 

 

This page was last reviewed & updated: 26 March 2020 at 06:00 Eastern Standard Time.

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